A Sales Call Guide
A sales call guide with tips on how to maximize every sales call to its full potential and leave with the result you planned for. The sales call via telephone, remote video, or face-to-face is still the most important business activity for any salesperson. Today, however, the approach must be different—same sales activity as old, but it now needs a different approach. What is needed is a mindset shift from a call-and-chase mentality to a connection mentality. The shift moves from pushing the customer to compelling the customer. The shift moves from shouting our sales messages to conversations about desires and needs. What is a sales call? According to Salesforce research, 92% of customer interaction occurs by phone, but as many as 85% of customers say they are unhappy with their phone experience. The sales call is an outbound sales method that involves actively reaching out to prospective buyers to generate new or repeat business. It includes everything f...